What Is AI Chatbots?
An AI chatbot answers approved business questions, gathers intake details and requests appointments, with a clear handoff to a person when it should not answer. It suits businesses that get repeat questions and inquiries outside office hours. Voreli AI builds and runs one on the Foundation plan at $997 per month.
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A Foundation chatbot build has four steps. We collect the questions your team answers every week and the information the assistant is allowed to use, configure it with handoff rules, test it against those questions and the ones it should decline, then launch it on your site and review failed answers every month. It is live within the first 30 days. The booking concierge we built for Gulfport Charters is an example: its instructions are generated from the site's own trip data, so it cannot quote a price the pages do not show.
Retrieval-augmented generation helps the model find relevant information before answering. It does not eliminate mistakes. We test responses against approved source material, define topics the assistant should decline or route to staff, and monitor failed answers and actions after launch.
A useful handoff includes the conversation and information already collected. Customers need to know whether a person is available now or will follow up later. Sensitive questions, uncertain information and requests for an exception should reach someone authorized to decide.
Capacity and response time depend on the selected model, hosting, channel limits and connected systems. We agree usage allowances and fallback behavior rather than promising unlimited conversations or uninterrupted availability.
The build covers the agreed knowledge base, conversation flows, integrations and acceptance checks. Source access, review requirements and channel approvals determine the schedule. Staff retain responsibility for keeping business policies current and reviewing the cases that need judgment.